Contract Specialist


Department: Account Management

Location: Corporate Head Office Downtown Toronto

Reports to: Account Manager - SHSC

Submission Deadline: April 30, 2018

Employment Status: Permanent FT

Scheduled Working Hours: TBD

Plexxus is a not-for-profit shared services organization which provides value added services to its Member hospitals. Plexxus has a diverse membership consisting of 10 specialty, community based, academic and research hospitals. Plexxus member hospitals include Holland Bloorview Kids Rehabilitation Hospital, Lakeridge Health, Sinai Health System, North York General Hospital, St. Joseph's Health Centre, Scarborough and Rouge Hospital, Sunnybrook Health Sciences Centre, Toronto East Health Network, University Health Network and Women's College Hospital. Plexxus provides Transactional (distribution, logistics, purchasing), Strategic (sourcing/strategic sourcing, spend management, supplier management, contract management) and Support and Enablement (information technology, data management, corporate) services to its Members.

The value proposition to the Members has three elements; Financial Value (contribute to offsetting increasing fiscal pressures by generating savings for our hospitals and managing the cost of our services), Operational Value (support the ability of our customers to focus on delivering patient care by providing excellent service) and Strategic Value (enable collaboration and future value creation for our Members by leveraging shared resources).  

VISION: Plexxus is the leading shared service organization in Canadian healthcare. 

MISSION: Plexxus relentlessly delivers value to its Members and Customers through service excellence. 

VALUES: Excellence, Responsive, Accountable, Collaborative 

We are recruiting a Senior Buyer to be responsible for procuring medical products and services for member hospitals, as well as to work on a variety of special projects. Strategies, policies and procedures have been designed to maximize competition and the value of each dollar expended by the hospitals.  This position will assist with investigating new sources of supply, pre-qualifying suppliers, monitoring supplier performance, preparing RFX documents, analyzing and evaluating bids while ensuring policies and procedures are followed.



  • Review and verify material and service requests from customers. Manage purchase order process to effectively purchase equipment, material and services at the lowest overall cost consistent with satisfactory performance, quality and service
  • Ensure the bid process is followed according to existing policies and procedures
  • Develop and Issue Request for Quotation, Request for Proposal and Request for Information based on customer requirements
  • Manage contract landscape and proactively meet with end users to review upcoming contract expiries and landscape
  • Act as a RFX Bid Administrator and provide bid analysis  with award recommendation as required 
  • Prepare load sheets for SAP
  • Liaise between clients and vendors
  • Handle contract negotiations, amendments, contract extensions, manage Contact Management System
  • Gather and analyze supplier data and information to determine viability of new suppliers
  • Ensure that business relations with suppliers are conducted according to the ethical guidelines
  • Administer transactions for major supply and service agreements and equipment, which includes monitoring compliance of terms and conditions
  • Review material specifications with customer groups through meetings and ongoing communication with suppliers in an effort to acquire the best value (cost, quality, delivery, warranty) for material and services
  • Advise customers of market place information through general discussions and/or meetings. Distribute pertinent information and literature (e.g. product catalogues, pricing guidelines, supplier information)
  • Provide timely communication of project status with internal and external customers and escalate issues to Team Lead /Manager as appropriate
  • Develop and maintain strong customer relationships
  • Track and report cost savings based on established guidelines
  • Enter data into the contracts system and maintain accurate records (in line with BPS)
  • Coordinate evaluations when necessary
  • Assist in maintaining adequate department coverage to ensure departmental standards are upheld
  • Lead and coordinate project activities as required


  • Minimum three (3) to five (5) years experience in a purchasing/sourcing environment
  • Health care experience preferred
  • University degree in business related field and/or equivalent combination of education and experience
  • C.P.P., SCMP or CPIM designation an asset
  • Demonstrated commitment to providing a high level of customer service & continuous improvement. 
  • Experience in negotiating and administering terms and conditions of purchase orders and formal contracts required
  • Demonstrated ability to organize, control and coordinate a variety of activities in a fast paced, team oriented environment
  • Knowledge and experience in materials provisioning, and an understanding of business and legal issues
  • Excellent communication and analytical abilities
  • Mathematical aptitude and proficient PC skills

Core Competencies:

  • Strategic Business Thinking - ability to understand business implications of decisions and to improve company performance
  • Customer Focus - genuine desire to meet customer needs and expectations, and to teach others to do  the same
  • Relationship Building - works to build or maintain effective relationships with internal and external stakeholders whose cooperation is important to present or future success
  • Self Confidence
  • Organizational Commitment - ability and willingness to align one's own behavior with the needs, beliefs and values of the organization
  • Flexibility - genuine desire to be flexible and accepting of change
  • Teamwork - works collaboratively with others within a team or with colleagues to achieve common objectives
  • Listening, Understanding and Responding - the ability to interact effectively with other individuals and groups, including the ability to listen, comprehend and respond accordingly and thoughtfully.

Instructions for Application:
Interested candidates please apply by resume to Plexxus Human Resources at While Plexxus thanks all applicants, we advise only those who qualify for an interview will be contacted. 

Wednesday, March 21, 2018 9:50:00 AM Categories: Provider Postings