Monday May 12 2014 - Tuesday May 13 2014 - Wednesday May 14 2014


Monday, May 12 – Education Day – Session Details

9:00 – 12:00 NOON

Concurrent Sessions

Concurrent I and III (All Day Session)

Process Re-Engineering for Healthcare Supply Chain Professionals

Shamsha Kanji, Principal, Kanji Consulting

Have you always done something the same way? Are you feeling pressure to do more with less? Do you have good people but poor performance results because processes are cumbersome and include non-essential activities?  Do you want to be more efficient and effective?  If you are ready to re-think the way people perform their daily work then this session will help you use process re-engineering to increase value to the organization.  Even minor changes in business process can have dramatic impacts on cash flow, service delivery and customer satisfaction. At this session you will learn: 
  • What is process re-engineering
  • How to re-engineer a process
  • The impact of culture, attitude and behaviours
  • The difference between IT and business process
  • What to expect from the individual leading the process re-engineering initiative
Key Topics:
  • Workflow
  • Improvement Cycle
  • “Walking” the process
  • Mapping (process maps & value maps)
  • Throughput, cycle time, defects (establishing a baseline)
  • Root Cause Analysis
  • Lean & Six Sigma
  • Myths & Tips for Success

Concurrent II

Contract Templates: Managing Risk and Effective Drafting

Daniel Fabiano, Partner, Fasken Martineau DuMoulin

As a follow up to the highly successful training sessions on the RFP templates, HSCN is pleased to offer a half-day session that will review the purpose and use of key clauses in the agreement template and discuss risk management strategies. Topics will include:
  1. What is a Contract?
  2. Purposes of Contract (e.g., risk allocation; document obligations, promises and procedures)
  3. Forms of Contract
  4. Managing Risk - Review of Purpose and Operation of Key Clauses
  5. Representations and Warranties
  6. Termination Rights
  7. Indemnities
  8. Limitations of Liability
  9. Intellectual Property
  10. Negotiation of the final contract
  11. Common pitfalls
  12. In preparing a contract
  13. In administering a contract
* This course has general applicability to all provinces across Canada

1:00 – 4:00 PM

Concurrent Sessions

Concurrent IV

Evaluation & Measurement for the Healthcare Supply Chain

Cynthia Chesler, Healthcare Consultant

How do I evaluate proponents?  How do I ensure the organization is getting best value?  The evaluation team plays a critical role in procurement.  Learn successful evaluation techniques to ensure your organization gets maximum value.  This session will help you to determine the evaluation process best suited for your procurement while remaining compliant with the BPS Procurement Directive. At this session you will learn:
  • Directive Mandatory Requirements
  • Evaluation Process Disclosure
  • Link between Requirements and Evaluation Criteria
  • Evaluation Team
  • Evaluation Matrix
  • Winning Bid
Key Topics:
  • Evaluation methodology
  • Selection of evaluation team
  • Development of an evaluation team handbook
  • How to determine evaluation criteria
  • How to assign weighting to criteria
  • Evaluation matrix templates

Tuesday, May 13 – HSCN Annual Conference Day 1 – Session Details

8:30 – 9:45 AM

The Power of Hope, Vision and Action and the Spirit of Innovation

Frank O'Dea, Entrepreneur and Founder of Second Cup

Frank demonstrates this power of hope by using his own story and experiences of hope, courage, change and persistence. Humble yet powerful, Frank relates how he went from the bowery, panhandling for nickels and dimes not so many years ago, to the successes he has achieved today.
This is truly a motivational story. Audiences from all walks of life identify with this very real story of achievement, and Frank's warm style convinces his audiences that he is speaking directly to them.
Frank shares with his audience how he started his various businesses. First, the engaging story of the early years of the Second Cup gives his listeners the inside story on the growth of a Canadian retail landmark.Then he talks about some of the challenges he overcame in starting Proshred Security, a document shredding service, today a national business stretching across Canada and into the USA and Europe, but one that his potential clients in the early days didn't even think they needed.
Bringing his entrepreneurial spirit to the not-for-profit sector, Frank's listeners will hear about the serendipitous meeting that became Street Kids International, and how the War Child (Canada) came into existence, and how a late-night phone call from the Minister of External Affairs became the Canadian Landmine Foundation.
Tying all this together with his view on the three fundamentals that made all this work for him, Frank leaves his audience with fine examples of where one person can go, and provides a roadmap on how to get there.

10:15 – 11:15 AM

Innovation Technology Round Table

Moderator: Sarah FriesenHSCN Board Member; CEO/GM COHPA  

Nancy Kennedy, ADM, Ministry of Health and Long Term Care

Marian Macdonald, ADM, Ministry of Government Services

Bill Mantel, ADM, Ministry of Research and Innovation

Innovation continues to be a major focus for Ontario and the healthcare sector. Considerable resources are being invested by healthcare organizations, industry and the Government to improve quality of care, lower health costs and stimulate job creation.  This panel discussion features senior executives from the Government of Ontario who will discuss how to improve value by pursuing innovation.
A major driver of this dynamic environment is the collective efforts of the Ministries of Research and Innovation (MRI), Health and Long Term Care (MOHLTC), and Government Services (MGS).  They are working together with a broad range of stakeholders to deliver tangible benefits for the people of Ontario. A perfect example of this is the newly formed Ontario Health Innovation Council, an advisory body established to facilitate development of health technology innovations and expand the adoption of those technologies more broadly across the health care sector.
This unique roundtable brings together Assistant Deputy Ministers from all three Ministries to discuss their perspectives on healthcare innovation.  Bill Mantel will speak to how MRI is fostering health innovation as part of the government's economic plan to create jobs and help people in their everyday lives by investing in people, building modern infrastructure and supporting a dynamic business climate across Ontario.  Nancy Kennedy will address the MOHLTC's focus on Health System Transformation, intended to achieve improvements in quality, sustainability and the patient experience.   And Marian Macdonald will present an Innovation Procurement Framework that will contribute to making Ontario a leader in innovation development and adoption.

11:15 AM – 12:00 NOON

New Ways in Sourcing Strategies

Ann Dolan, Director of Strategic Sourcing, FacilicorpNB

In an effort to support their aging populations, health care systems across Canada are stretching valuable tax dollars, searching for new ways to afford improvements in patient care.
For New Brunswick, the challenge is this: how to fund a system with two regional health authorities, a large geographic area, a bilingual population, and aging equipment – using declining tax revenues.
To address this challenge, the Province is pursuing a new approach. Working in cooperation with the private sector to explore new ways to reduce their current $100M annual spend on support services, they will redirect savings into enhanced patient care, and new technologies.
Ann Dolan, Executive Director of Strategic Sourcing for FacilicorpNB will discuss how the Province is working toward this goal – pursuing new ways to identify and capture savings in health care spending. 

1:15 – 2:15 PM

Moving Hospitals and Their Patients: Logistics in a Risky Business

Patrick MoriartyFounder and President of Health Care Relocations 

The inherent risk of transferring a functioning hospital including contents, medical equipment and patients, while hospital staff continue to provide urgent and emergent care throughout the process, is a logistical challenge requiring multi-skilled expertise and a very close partnership with hospital personnel.
Pat attributes company success and continued growth to knowledge of process and equipment, understanding hospital dynamics, culture, and systems and most importantly, teamwork-both internally and with those that will support the plan.  This session will describe the risks, the strategies and the operations behind a successful move in the perilous field of healthcare.

2:15 – 3:00 PM

Defining Standardization in Healthcare

Nicole Ruttan-SimmsDirector of Strategic Sourcing, Supply Chain Mohawk Shared Services Inc.

Samantha Zarzuela, Clinical Specialist, Supply Chain Mohawk Shared Services Inc.

Proclaimed as the most effective method of reducing supply costs for hospitals, standardization promotes quality patient care at a cost effective price. However, some clinical users are still resistant to standardization initiatives. Being that healthcare professionals strive to provide optimal patient care, their opposition indicates a lack of belief in the ability of standardization to positively impact patient outcomes. Thus, there is a disparity between hospital management and supplier interpretation of standardization and that of clinical users. Without a concrete definition or clear evidence of its impact on patient care, there is little hope of encouraging cooperation for standardization between these key stakeholders.  This research provides a formal definition of standardization in the healthcare environment, where none previously existed, and demonstrates a better understanding of the gaps.

3:30 – 5:00 PM

Negotiable RFPs

Paul EmanuelliGeneral Counsel and Managing Director, Procurement Law Office

Eddy Jin, Procurement Advisory Services

Paul Emanuelli and Eddy Jin will provide their innovation and implementation journey about the newest paradigm in public procurement – the Negotiable RFP (NRFP). Over 30 years ago, Canadian courts created the Contract A-B tendering model that, to this day, is still used in public procurement. The challenges of this approach are well known and the Canadian courts have been busy intervening in public tendering and creating a complex web or legal compliance rules.
Out of this world of jurisprudence, an institution took the bold approach that flexibility should be the key driver in public procurements. The motivation was to deliver a new process that would provide flexibility and value to the institution while preserving the integrity of Canadian legislations in the public sector. In short, Eddy and Paul make the argument that the NRFP is the wonderful marriage of the principle of ‘purpose over process’ and legal adaptability.

Wednesday, May 14 – HSCN Annual Conference Day 2 – Session Details

9:00 – 10:00 AM

Keynote - Sustaining the Momentum

Matthew AndersonPresident & CEO, William Osler Health System 

As President and CEO of William Osler Health System, one of the largest community hospital systems in Canada, Matt will provide a perspective on the past decades’ evolution of healthcare supply chain that will stimulate and challenge the audience. He will explore the opportunities that have enabled improved quality of care and affordability of products as well as the challenges of product line monopolization and potential barriers to innovation. Matt will leave the audience with his thoughts on the potential of virtualization, inviting the audience to consider how day-to-day technologies can assist in moving the healthcare industry forward.  

10:00 - 10:45 AM 

HSCN eCommerce Survey - 10 Years Later

Don CummerHSCN Incoming Co-Chair; Account Executive, Plexxus

In 2004, Industry Canada in consultation with HSCN, contracted Deloitte to conduct a research study on the evolution of eCommerce in the health industry.  The resulting white paper, “eCommerce in Today’s Health System: Today and Tomorrow” was published in March 2004.  It helped identify the state of eCommerce readiness both by Providers and Suppliers, the penetration of adoption, and the value proposition.  Now, ten years later, HSCN has commissioned a survey of the industry to determine the progress made over the past decade, and has included other areas of strategic interest such as standards and other forms of supply chain automation.

This presentation will summarize and discuss results of this survey prior to their publication with a focus on a) an updated benchmark of adoption for eCommerce & standards b) reassessing the value proposition of such and c) identifying new and innovative forms of supply chain automation.

11:15 AM – 12:15 PM

Current Governance Issues affecting Shared Service Organizations

Lynne GoldingPartner, Fasken Martineau DuMoulin

Current Governance Issues affecting Shared Service Organizations
This session is designed for members, directors and officers of shared service organizations and those interested in participating on boards of such organizations. Among other things, it will consider:
  • Unique issues presented by the New Not-For-Profit-Corporations Act

  • Presence of independent directors and their compensation

  • Titles and rights of chief executive officers

  • Board accountability

  • Managing conflicts of interest

  • Frequent obstacles to effective board governance
1:30 – 2:30 PM

Follow Your Destiny

Andrew Haley, Paralympic Gold Medalist

Andrew truly believes that anything is possible if you believe in it. Achieving so much success has been the result of many goals set and achieved. Andrew is able to relate his approach to setting goals to any business setting and relate his theories on achievement to any circumstances. Brian Williams of CBC Sports once said, “that is the thing about Andrew Haley, always giving 110% no matter what”. It is this determination and dedication that has set Andrew Haley apart. Andrew will share his thoughts on winning as well on how to deal with defeat.
Andrew's story will help you realize that nothing is impossible; and help your company realize that its never too early to start dreaming.
Building on his own remarkable experiences, Andrew Haley shares with his audiences key strategies that lead to great performance.
  • Set your standards high - aim for the top!
  • Decide beforehand what you want to achieve
  • Make a commitment to continuous improvement
  • Stick to the goal... no matter what.
  • Be focused and believe to achieve
  • Attitude... Attitude... Attitude..

2:30 – 3:00 PM

HSCN Professional Development Opportunities

Sarah Friesen, HSCN Board Lead for Professional Development

3:30 – 4:30 PM

Innovation Procurement and the Health System as an Engine for Economic Growth

John SolininkaPresident and CEO, HTX Canada
John Soloninka is the President and CEO of HTX - the Health Technology Exchange.   HTX has provided financing, consulting and ecosystem development services to Ontario's medtech industry for the last 10 years.  HTX has recently managed a $21.4M fund on behalf of the Ministry of Research and Innovation to accelerate the growth of the Ontario medtech sector.   Along with syndicated investors, this inolved $86M in investment to develop and de-risk medical technologies and related business models of emerging Ontario medtech companies.   HTX has seen a dramatic growth in the medtech sector over the last decade.  Most importantly, there has been a growing recognition of the importance of systematic and deliberate accommodation of innovative technologies in procurement.
John will provide a broad overview of the process of medtech innovation, including the growing evidentiary requirements for regulatory, reimbursement and health technology assessment approvals. across multiple international markets.   Keeping in mind that Canada is only 2% of the global medtech market, all early stage medtech companies are aiming for global markets; Canada is a critical stepping stone, rather than an end point, and this affects companies' product design and evidence development decisions.   He will provide international case study examples of the challenges medtech companies face as the try to navigate complex international markets, and the unintended consequences of otherwise sound procurement policies and goals.   Lastly, John will provide a survey of exciting innovation procurement initiatives in Ontario including EXCITE, OHIC and other more local initiatives amongst collaborating hospital groups.   Ontario is at an inflection point involving health system sustainability, innovation and procurement.   At these massive levels of health system expenditure, we must not only ensure value for money and sustainability in health service delivery, but that the health system becomes an  engine for economic growth.