Monday, May 11 – Professional Development Day - Session Details

9:00 - 10:30 AM

Concurrent I (All Day Session)

Innovation Procurement Templates

Shamsha Kanji, Principal, Kanji Consulting

Sarah Friesen, CEO and GM, COHPA


Concurrent II

Contract Templates: Managing Risk and Effective Drafting

Daniel Fabiano, Partner, Fasken Martineau DuMoulin

As a follow up to the highly successful training sessions on the RFP templates, HSCN is pleased to offer a half-day session that will review the purpose and use of key clauses in the agreement template and discuss risk management strategies. Topics will include:
  1. What is a Contract?
  2. Purposes of Contract (e.g., risk allocation; document obligations, promises and procedures)
  3. Forms of Contract
  4. Managing Risk - Review of Purpose and Operation of Key Clauses
  5. Representations and Warranties
  6. Termination Rights
  7. Indemnities
  8. Limitations of Liability
  9. Intellectual Property
  10. Negotiation of the final contract
  11. Common pitfalls
  12. In preparing a contract
  13. In administering a contract
* This course has general applicability to all provinces across Canada


Concurrent III

Inside the Mind of the Supply Chain Professional: Understanding the RFP (Supplier Focus)

Cynthia CheslerHealthcare Consultant

Ever wonder why you have to fill out the RFP the way you are asked to? Then this session is for you! Get inside the mind of a healthcare supply chain professional.  Learn the foundational principles of the BPS Directive, the elements of sourcing strategy development, how to prepare you response to the competitive document and bid review and ultimately how your potential customer will award the agreement.


Concurrent IV

Value Analysis: Manage Your Spend!

Cynthia CheslerHealthcare Consultant
The mission is clear: “Decrease and control spend.” The need to support and maximize the value analysis process is a key factor within today’s
environment to achieve fiscal sustainability.
This session will deliver a framework and offer practical tools to help you implement a value analysis program within your organization.
At this session you will learn:
  • What value analysis is
  • Explore various components of value analysis models
  • How to develop a value analysis team
  • Identify success in your value analysis team
  • Keys to a successful implementation 


Concurrent V

Service Contracting Strategies

Debby Shapero Propp, Health Lawyer Network

Service contracting often has a high level of complexity and covers a broad range of service arrangements.  Whether you are contracting for services within your organization or unique to your industry, this session will provide you with strategies to effectively deal with services and to mitigate risk.  While this session will address issues from the time the procurement need arises to post contract matters, the primary focus will be on developing and establishing the service contract. If you want to address ways to improve service contracting and to mitigate related risk in your organization, whether you are in the public or private sector, this session will have something to offer you.
Learning Objectives
  • Identify the unique challenges and aspects of service contracting
  • Explore innovative strategies designed to provide assistance in effective service contracting such as planning strategies, developing the contractual service relationship, knowing what to look for when retaining a consultant, creating and utilizing a Statement of Work and performance measurements, addressing change and others.


7:30 - 8:15 AM

Tuesday, May 12 – HSCN Annual Conference Day 1

8:30 - 9:30 AM

Colouring Outside the Lines

Jeff Tobe, Author and Keynote Speaker

Coloring Outside the Lines™ helps participants effectively use their innate creativity to their benefit in both their professional and personal lives. This high-energy, participatory, humorous 'signature' keynote or workshop has received outstanding reviews from diverse audiences around the world. Certified Speaking Professional, Jeff Tobe, challenges you to step outside your comfort zone in positioning your product, your service or yourself more creatively than ever before. He provides the insight you require to give yourself the 'competitive edge' for which we all strive in any profession.
Tobe is not just entertaining-he provides real 'tools' to being more creative. The focus of Coloring Outside the Lines™ is on creatively managing change that is inevitable with innovation, as we approach the 21st century. Jeff Tobe believes that it is time to revamp our traditional belief system in business. He encourages participants to "stop looking in our rear view mirrors to see how things have been done in the past". Instead, he urges you to "look through your windshield to see what is coming down the road ahead in your specific industry".
What makes you or your business different than anyone else out there? Attendees tackle the issues of VALUE vs. THE PERCEIVED COST of doing business with you, working with you or consulting with you. Tobe offers techniques to getting 'internal' and 'external' clients' to buy into your innovative ideas when you do develop them. He addresses the concept of seeing the world through their eyes-from their perspective! Most important, his sessions are upbeat, interactive and FUN!

Sponsored by Medbuy

10:00 - 10:45 AM

Revolutionizing Your Approach to Supply Management

Ned TurnerSenior Vice President, North America, Medline Industries, Inc.
Applying Lean principles and tools within supply management is an area of great need and demand in Healthcare.  Supply Management typically accounts for 15-50% of individual hospital department budgets just taking into account supply acquisition costs.  In addition there are many other supply management costs such as managing inventory, procedural supply set-up, physician preferences, space utilization, computer systems, cost capture per therapy or procedure, staff satisfaction, and more.  Suffice it to say that supply management for hospitals is a significant and critical challenge for healthcare providers.

10:45 - 11:45 AM

Ministry Innovation Round Table

Marian MacdonaldADM, Ministry of Government and Consumer Services

Bill MantelADM, Ministry of Research & Innovation and Economic Development

Innovation continues to be a major focus for Ontario and the healthcare sector. Considerable resources are being invested by healthcare organizations, industry and the Government to improve quality of care, lower health costs and stimulate job creation.  This panel discussion features senior executives from the Government of Ontario who will discuss how to improve value by pursuing innovation.
A major driver of this dynamic environment is the collective efforts of the Ministries of Research and Innovation (MRI), Health and Long Term Care (MOHLTC), and Government and Consumer (MGCS).  They are working together with a broad range of stakeholders to deliver tangible benefits for the people of Ontario. A perfect example of this is the Ontario Health Innovation Council (OHIC), an advisory body that was established to facilitate development of health technology innovations and expand the adoption of those technologies more broadly across the health care sector.
This unique roundtable brings together Assistant Deputy Ministers from two of these Ministries to discuss their perspectives on healthcare innovation.  Bill Mantel will speak to how MRI is fostering health innovation as part of the government's economic plan to create jobs and help people in their everyday lives by investing in people, building modern infrastructure and supporting a dynamic business climate across Ontario.  Marian Macdonald will present an Innovation Procurement Framework that will contribute to making Ontario a leader in innovation development and adoption.


1:00 - 2:00 PM

Industry Views on Innovative Procurement & Procuring for Innovation

Moderator: Toby O'HaraGeneral Manager, HMMS

David Cox, David Cox, VP and General Manager, Trudell Medical Marketing Limited

Brian Lewis, President & CEO, MEDEC

Jitendra Prasad, Chief Program Officer Contracting, Procurement, and Supply chain Management, Alberta Health Services

Krista Stagliano, VP, Materials Management, HealthPRO Procurement Services Inc.

Hospitals, shared service organizations, health authorities and government are seeking to reduce costs while improving patient outcomes. But what is the best way to achieve this goal?
Many agree that innovation has an important role to play but should you be procuring for innovation or figuring out how to allow room for innovation within your procurement practices? Should you evaluate and compare an innovative technology to an existing technology within a traditional RFP? Or should you take a leap of faith and procure for innovation hoping that it will pay off in the end?
These provocative questions will be explored through a diverse panel, representing the views of a health authority in Western Canada, a medical device association, a supplier focused on developing innovative technologies and a national healthcare group purchasing organization.

2:00 - 3:00 PM

Innovation in Haiti

Dr. A. Dauphin, Coordinator and Medical Lead for the St. Joseph's Health System International Outreach Program

  • To define innovation in the context of Haiti
  • To discuss the Health Care System of Haiti (Private, Public and its government support)
  • To present a novel approach to universal care access in Haiti
  • To show achievements accomplished to date.
3:30 - 4:30 PM

Overcoming Legal Impediments to Innovative Change

Lynne GoldingPartner, Fasken Martineau DuMoulin

This session will explore legal constraints to innovation and some solutions to those constraints. Examples of constraints include our current governance focus on risk management and mitigation; expense limitations; issues arising from homogenous boards and management and conversely from maverick management; as well as issues regarding ownership of intellectual property.  The session will focus primarily on those operating within the broader public sector but many themes will be applicable as well to the private sector.
3:30 - 5:30 PM

Opportunities to Accelerate Innovation in Canadian Health Systems

Dr. Anne Snowdon, Academic Chair, Ivey International Centre for Health Innovation

The  presentation will examine the trends in health system innovation in Ontario and other jurisdictions across Canada.  Dr. Snowdon will discuss the key findings of the Ontario Health Innovation Council,  will compare and contrast Ontario's progress with innovation strategies and opportunities to accelerate health system transformational change in Canada.  Challenges an opportunities to accelerate innovation in Canada will be discussed from the perspective of key stakeholders in health innovation including industry,  policy makers, clinicians and health services agencies, and research communities.




Wednesday, May 13 – HSCN Annual Conference Day 2

8:45 - 9:45 AM

Your New Lenses are Ready for Pickup: Seeing Changes & Challenges In A New Light

Susan Stewart,  Author and Professional Speaker
Inspirational comedian, Susan Stewart, will explore the powerful role our outlook and mindset play in how we experience our external circumstances. Along with a good laugh at human nature, you will take away a set of mindful practices and positive perspectives that can help you be resilient no matter what change or challenge comes your way.
9:45 - 10:30 AM

An Innovative Scale to Anticipate Risk and Initiate Measures to Reduce Error within the Healthcare Supply Chain

Dr. Christopher Fernandes, Past Chair of the Medical Advisory Committee (LHSC) and winner of the Presidents Innovation Award 
High reliability organizations (HROs) have fewer than their fair share of accidents, despite operating under similar or more trying conditions to their peers.
Healthcare supply chain organizations need to adopt the same principles of anticipation and containment in order to reduce risk to themselves and to their clients.  Ultimately, this reduces harm to patients and enhances operational efficiency.
We describe our Clinical Services team’s innovative approach to risk rating through the creation of a Clinical Product Risk Rating Tool, which uses HRO principles to drive strategy and reduce or modify risk.
The Clinical Product Risk Rating Tool assesses risk by recognizing severity of failure, ability to detect failure, and frequency of occurrence.   Initiatives with the lowest risk can be driven by a single source strategy.   Initiatives with the highest risk require strategy modification that recognizes who owns the risk, and provide maximum flexibility to reduce risk where possible.  The Clinical Product Risk Rating Tool now determines strategy for each individual proposal based on potential risk to clients.  
11:15 AM - 12:15 PM

Changing Health Care Procurement Approaches in Canada and Beyond

Dr. Gabriela PradaDirector, Health Innovation, Policy and Evaluation, Conference Board of Canada

Sarah Friesen, CEO and GM, COHPA

This session will explore the changing landscape for procurement in Ontario, as well as innovative procurement approaches that are emerging in other jurisdictions, including British Columbia, the United Kingdom, and The Netherlands. These new approaches consider procurement as a strategic tool to enhance health care system performance and to enhance health outcomes. Evidence to date suggests that these models are transforming the role of procurement within health systems and generating greater value.
1:15 - 1:30 PM

Vendor Credentialing Update

David Loukras, HSCN Vendor Credentialing Committee Lead
Recent changes to the Canadian Vendor Credentialing landscape has precipitated the need for HSCN to increase awareness of the National Standard for Vendor Credentialing.  It is important that Healthcare Providers are familiar with the Standard when they are making decisions to initiate and define a Credentialing program for their facility.  The goal of the HSCN Standard is to ensure efficiency throughout the Canadian Healthcare Supply Chain if and when hospitals decide to pursue Vendor Credentialing.  In this presentation, David will update the delegates on the latest efforts to raise awareness and current offerings on how HSCN is helping Vendors to become compliant with the Standard.
1:30 - 2:15 PM

The Penultimate Ending!

Paul HuschiltAward Winning Speaker and Trainer

Paul’s insightful and respectfully cheeky spin on the HSCN Conference focuses entirely on the events of the past two days using hilarious satire and good-natured fun. Not only will you laugh like crazy but you will leave re-energized and fully connected to the conference’s most important lessons. Paul uses performance-boosting techniques and laser sharp wit to ensure attendees remain engaged in what they learned throughout the conference.
2:15 - 3:15 PM

Featured Closing - Creating Integrated Care in a Dis-integrated System - Making the Transition

Dr. Kevin Smith, President and CEO, St. Joseph's Health Services