Monday, May 14 – Professional Development Day

Concurrent 1.1 (Morning Session) - Healthcare Procurement: What Makes it Special?

sion provides an overview of the healthcare procuremt landscape, including the

legislative framework, procurement models and nuances of organi

zational culture, using

Ontario as an example. You will learn about leading practice procu

rement methodologies,

including approaches (and challenges!) to innovation procu

rement. The session also provides

an overview of how the Ontario Broader Public Sector (BPS) Proc

urement Directive impacts

procurement processes.

Whether you are new to healthcare, or in need of a refresher, par

ticipants from both

healthcare organizations and supplier organizations will benef

it from this session. Let our

experts help you optimize your procurement experience so you

can hit the ground running.

This session provides an overview of the healthcare procurement landscape, including the legislative framework, procurement models and nuances of organizational culture, using Ontario as an example. You will learn about leading practice procurement methodologies, including approaches (and challenges!) to innovation procurement.  The session also provides an overview of how the Ontario Broader Public Sector (BPS) Procurement Directive impacts procurement processes.

 

Whether you are new to healthcare, or in need of a refresher, participants from both healthcare organizations and supplier organizations will benefit from this session.  Let our experts help you optimize your procurement experience so you can hit the ground running.

 

Sarah FriesenPresident, Friesen Concepts

Iris KoProfessor, Georgian College

 

Concurrent 1.2 (Morning Session) - Value-Based Procurement: Understanding the Methodologies, Creating a Common Language and Putting it into Operation for Supply Chain Reform

This highly interactive session will focus on deepening the attendees understanding of Value Based Procurement and Innovation Procurement. Key elements will include hands-on problem solving and case studies and a thorough review of the continuum of methodologies and principles as they apply to Value Based Healthcare. Operationalising the advanced procurement techniques can be challenging for the healthcare organisations and their industry partners; working together and building more practical skills can help to transform our current practices.   

 

Pam Robertson, Managing Director, ACG Inc.

 

Concurrent 1.3 (Afternoon Session) - Procurement Rules and the Free Trade Agreement: What's Different? What's New?

 
The Canadian Free Trade Agreement (CFTA) came into force on July 1, 2017, replacing the Agreement on Internal Trade (AIT) as the foundational document for public and broader public sector procurement rules.  Although the CFTA replicates many of the AIT’s requirements, there are changes.  In this session, you will learn what publicly funded academic, health and social services entities need to do differently – and what suppliers can expect to see in future procurement processes for such entities.

Daniel FabianoPartner, Fasken Martineau DuMoulin LLP

 

Concurrent 1.4 (Afternoon Session) - Big Data is a Big Part of the Solution: Helping to Identify and Address Supply Chain Problems in Healthcare
 

This session will focus on broadening the attendees' understanding of the capability and value of utilizing Big Data. A review of the latest tools and techniques in Big Data enables participants to discuss their own experience in light of the latest innovations and insights gleaned by a leading practitioner. Developing a Big Data capacity in your organization is only one part of the puzzle - developing an appetite for challenging convention is another matter altogether. How you develop a change management friendly atmosphere is your next step to deriving value from Big Data? While participants will become acquainted with the full toolkit involved in performing data analytics they will also become equipped with an understanding of the breadth of challenges to be expected as they pursue improvements. 

 

Robin LobbConsultant, e-Commerce, Baycrest Health Sciences; Professor Big Data, Georgian College

 

 

 

 

Tuesday, May 15 – HSCN Annual Conference Day 1

Keynote Speaker

Prepare to be inspired by one of Canada’s visionary leaders in retail.  Louise Wendling, a founder and past CEO of Canada’s retail giant, Costco, helped grow company sales from $18 million to $18 billion during her tenure. She will explain how Costco’s adaptable approach and innovative culture changed the retail landscape in a dramatic way.  She will share some of her wide-ranging experiences in operations, merchandising and strategic planning to describe the role played by Costco in influencing supply chain in Canada.

Louise WendlingFormer President and CEO, Costco Canada

Sponsored & Introduced by HealthPRO

 

Concurrent Session 2.1 - The North Island Hospital Project: Opening Two New Hospitals in a Centralized BC Distribution Model

BCCSS partnered with the Island Health Authority (IHA) to open up two new hospitals on the North Island in a centralized distribution model.  This supply chain transformation replaced two existing island hospitals with large stat stores departments with two new facilities serviced with a central distribution model on the mainland.

The focus of the presentation will be on the scope of the project and what we hoped to achieve, what our provincial supply chain model is and how to get value out of existing technology.  Further emphasis will be placed on the role of Supply Chain as a strategic partner, how this changed throughout the project and the importance of communicating with the right stakeholders throughout the process

Grant HuntProvincial Director, Warehouse & Logistics, BCCSS

Andrea BoardmanCorporate Director for Logistics & Operations, Island Health

Concurrent Session 2.2 - Strategic Management in Healthcare Procurement and Supply Chain: Lessons Learned from Global Case Studies

Our presentation will address strategic management in procurement and supply chain, examining a selection of

solution-based case studies (approximately 5-8) that focus on driving value and innovation across the continuum of care. The case studies presented will represent jurisdictions across Canada as well as around the world, leveraging PwC’s network of firms in countries such as Australia, the United States of America, and the United Kingdom. Examples of case studies for consideration include:

  1. implementing a provincial procurement transformation in a healthcare setting;
  2. streamlining supply chain processes to support clinical needs; 
  3. procuring technology across a provincial health system to improve patient outcomes and enable innovation; 
  4. implementing clinical reference groups in a hospital network to drive cost transparency and decision-making;
  5. and implementing best practices for inventory management in healthcare shared services.

Our presentation will begin with an overview of the changing landscape in Ontario and across Canada with respect to healthcare and the shift towards strategic, value-based procurement. We will leverage PwC’s thought leadership and leading position in procurement and supply chain around the world, including our recent ranking as a Top Leader in the ALM Vanguard of Procurement Operations . We will then delve into each of the case studies selected, identifying components such as the challenges addressed and solutions implemented in order to showcase the value that supply chain brings to the healthcare sector. Each case study will culminate in a discussion on the lessons learned and best practices, which have been developed utilizing our market experience, thought leadership, and understanding of the recommendations made in the recent report to the Government of Ontario on Advancing Healthcare in Ontario: Optimizing the Healthcare Supply Chain - A New Model. We will discuss challenges and strategies in moving towards a single integrated structure across the province responsible for all non-payroll healthcare spending; recommendations regarding establishing clinical panels and reference groups to support product selection; procuring innovative products within a regulatory environment; and using data to drive value-based procurement. Learning will be a significant component of our presentation, focusing on how we can take examples of projects in healthcare supply chain and procurement from around the world and provide lessons learned and best practices for professionals in Canada.

Michelle GronningPartner, Canadian Procurement and Supply Chain Leader, PwC          

Safina AllidinaSenior Associate, Consulting & DealsPwC                        

Concurrent Session 2.3 - Ransomware on the Rise: How to Protect Yourself from a Healthcare Supply Chain Disruption

When HIROC presented on addressing the risk of cyberware at last year’s HSCN conference, we could not have anticipated the astronomic increase in these attacks and the insidious way cyber criminals have infiltrated our companies, our workforces and our infrastructure. Fortune Magazine reports that cyber attacks cost companies $400 billion every year. According to Kevin Magee, former board member of the Brant Community Healthcare System and a Global Security Strategist, this is an industry that has huge amounts of greed and will do anything to get money, even if it means people die in the process.

As these criminals become more sophisticated and look for new targets, they are increasingly setting their sights on healthcare organizations. Hospitals represent the perfect target – not only because they traditionally don’t spend as much on protection as banks and insurance companies – but they have something cyber criminals truly lust after: huge amounts of data and increasingly complex digital systems that perform critical functions in the organization.

HIROC’s claims experience and recent outbreaks of ransomware are signs that Canadian healthcare organizations and providers are more vulnerable to cyber threats than private sector organizations. Being able to assess your current state – your assets, security controls, threats and vulnerabilities – and deploy an effective security strategy is completely in line with the theme of the 2018 HSCN conference: The New Future of Supply Chain: Leadership through Adaptation.

This presentation will build on the overview of the cyber landscape we did last year, and do a deeper dive focus into the world of ransomware. What is it exactly? How can it infiltrate the supply chain? What does vigilance look like? How can we protect ourselves? As we enter into the new future of supply chain, greater awareness of this ever-present risk and identifying strategies to mitigate it is essential.

Paul A. SullivanBrokerage Manager, HIROC

 

Concurrent Session 2.4 - Innovative Partnerships: A Case Study Examining the Intersection of Innovation and Procurement

There has been significant shift in the supply chain sector with the release of the expert panel report in May of 2017, and part of this is a shift toward value based procurement and enabling innovation through procurement practices.  For TransForm, the process of applying for and achieving funding to participate in an innovation procurement process was a valuable exercise in understanding innovation procurement, and the important intersections of supply chain and strategic partnerships. Innovation procurement is a new and exciting area for Shared Service Organizations and supply chain departments. Our presentation will provide key guidance and lessons learned with respect to forging strategic partnerships and entering the world of innovation procurement.

Renée McIntyreDirector of Supply Chain, TransForm SSO

Melissa Sharpe-HarriganManager, Innovation and Change ManagementTransForm SSO

 

Pan-Canadian Perspective on Innovation Procurement in Healthcare

Presentation provided via panel format to highlight perspectives from key opinion leaders building institutional capacity in the area of Innovation Procurement across Canada.Conversation will focus on:

  1. Rationale to undertake an Innovation
  2. How to select the approach(es) (methodology)
  3. Which metrics pre and post to Innovation Procurement to track
  4. Overall lessons learned Perspectives will be inclusive from the Publicly Funded Healthcare organization and the Vendor

Dr. Tania MassaDirector, Innovation Procurement (Panel Moderator), Ontario Centres of Excellence 

Panelists:

Sharon Baker, Executive Lead Enterprise Projects, OTN 

Jean-Guy Côté, Associate Director, Institute du Québec

Eric de Maat, Associate PartnerAdvisory Services, EY Canada

Dale Yakutchik, Abbvie Pharmaceuticals & Research

Enabling Successful Business Process Change: Alberta's Journey with Interoperability of CIS, Data Standards and ERP

Health care supply chain has for too long languished in the back rooms and basements of hospitals. With the current trend of consolidation and creation of Shared Service Organizations or larger Procurement Organizations through mergers, the role of Procurement & Supply Chain is coming under scrutiny by regulators, decision makers and clinicians. Procurement and Supply Chain is being asked to demonstrate its value proposition in achieving health outcomes through innovative and value based procurement. In order for organizations to do this, there are some basic foundational requirements, one of which is to harness the power of supply chain data, integrate it with clinical data to enable tracking of outcomes, monitoring contracts and agreements achieved through value based procurement and supporting the reporting on outcomes at the patient level. This requires significant change in business processes within health care organizations in how supply chain services are delivered and tracked. End users and patients are looking for more information which needs to be tailored towards them. This presentation will use the interoperability of 3 systems (CIS, GS1 Standards and ERP) that meet the demand to demonstrate value proposition in achieving health outcomes through innovative and value-based procurement. The presentation will focus on practical changes in business process changes in order to achieve successful transformation

Jitendra PrasadChief Program Officer – Contracting, Procurement & Supply Management, Alberta Health Services        

Brian LewisPresident and CEO, MEDEC  

 

Using Artificial Intelligence to Create Supply Chain Optimization in Healthcare

In many ways, simplistic, traditional Supply Chain Management (SCM) is often perceived as the initiation, management, and optimization of delivering goods from point A to point B, and while that may be true to a large extent, it can be, and it should be, so much more.  

Artificial Intelligence/Machine Learning (AI/ML) represent a disruption, unlike anything mankind has experienced in the past.  SCM professionals will still be required to ensure that everything from cotton swabs to MRI equipment, and large capital investment and revitalization programs are optimized for time and cost, and a variety of other considerations.  This new era of AI/ML offer the supply chain profession a truly unique opportunity to optimize and expand its footprint well beyond goods to include services and the aggregation of well thought through ecosystems where the entire focus is on quality of patient care, down to the individual patient level, through mass customization.  

Imagine converting SCM to Supply Chain Optimization (SCO) where an entire SC ecosystem is using AI/ML to optimize the quality of patient care for less than current costs by doing things just a little bit differently. Some examples: 

  1. Using a Robo Medical Assistant (to suggest best test, treatment, and procedures to optimize successful outcomes and quality of care, based on symptoms, patient profile, medical history and diagnosis - for less cost), thereby increasing quality of care, medical procedures outcome, and utilization of medical equipment by 5-10%, and: 
  2. Accurately predicting volumes by segment, i.e., Emergency, Inpatient, Outpatient, ER, ALC*, Cash-on-Hand, Revenue, Usage of Key Medical Items, Quality Ratio, Staff Overtime, Admissions and Re-admissions Volumes.  These types of activities could be causally responsible for consistently delivering the following kind of results: 
  • -Increase Operating Efficiencies by 20%
  • -Reduce Costs by 30%
  • -Reduce Fraud by 30%
  • -Reduce Staff Turnover by 20%

Imagine being able to have an entire SCO ecosystem proactively ensuring of all of the necessary components are in place at the right time, for the best price to ensure Optimized Quality Patient Care during the entire patient life cycle - it's here now

Gary MellingPresident, Acquired Insights Inc.        

 

A Conversation with Pat Mandy

Pat Mandy, CM and Susan Smith, General Manager, HSCN

IGNITE Session: Disruptive Innovation in an Evolving Healthcare System

Join us for the 2nd annual HSCN Ignite session, where we will take you on a journey through some of the world’s most disruptive and important technologies, and the impacts that they will have on our healthcare system and supply chain. HCSN Ignite brings together a diverse and incredibly talented lineup of leaders to share their ideas, innovations and inventions with you – in 7 minutes or less! Get ready for a high-octane session that will leave you wanting to learn more.

Session Speakers

Sponsored by Cardinal Health

 

 

 

 

Wednesday, May 16 – HSCN Annual Conference Day 2

Four Conversations for Success

How do you feel when the guy behind the counter remembers your name? Why do people work hard for some managers and not others? Do your clients look forward to seeing you? What do you know about your customers that your competition doesn’t? Do you see them? They’re everywhere. That’s right, they are called people and if you don’t really know them, you’re just another company trying to survive.  Let Stuart Knight help you distinguish yourself in business by teaching your audience how to build powerful human relationships one powerful conversation at a time.  In our technological world companies are quickly forgetting the value of connecting with the people that drive their business.  In this hilarious and high energy presentation, Stuart Knight will show you how to positively influence others through meaningful human exchanges that can last a lifetime.  It’s time to bring some life to your business life.

Stuart KnightEntrepreneur, Speaker, Author

Sponsored and Introduced by Mohawk Medbuy Corporation

 

Concurrent Session 3.1 - Ransomware on the Rise: How to Protect Yourself from a Healthcare Supply Chain Disruption

When HIROC presented on addressing the risk of cyberware at last year’s HSCN conference, we could not have anticipated the astronomic increase in these attacks and the insidious way cyber criminals have infiltrated our companies, our workforces and our infrastructure. Fortune Magazine reports that cyber attacks cost companies $400 billion every year. According to Kevin Magee, former board member of the Brant Community Healthcare System and a Global Security Strategist, this is an industry that has huge amounts of greed and will do anything to get money, even if it means people die in the process.


As these criminals become more sophisticated and look for new targets, they are increasingly setting their sights on healthcare organizations. Hospitals represent the perfect target – not only because they traditionally don’t spend as much on protection as banks and insurance companies – but they have something cyber criminals truly lust after: huge amounts of data and increasingly complex digital systems that perform critical functions in the organization.

HIROC’s claims experience and recent outbreaks of ransomware are signs that Canadian healthcare organizations and providers are more vulnerable to cyber threats than private sector organizations. Being able to assess your current state – your assets, security controls, threats and vulnerabilities – and deploy an effective security strategy is completely in line with the theme of the 2018 HSCN conference: The New Future of Supply Chain: Leadership through Adaptation.

This presentation will build on the overview of the cyber landscape we did last year, and do a deeper dive focus into the world of ransomware. What is it exactly? How can it infiltrate the supply chain? What does vigilance look like? How can we protect ourselves? As we enter into the new future of supply chain, greater awareness of this ever-present risk and identifying strategies to mitigate it is essential.

Paul A. SullivanBrokerage Manager, HIROC

 

Concurrent Session 3.2 - Transforming the Supply Chain through Vendor Dialogue

Hospital mandates to improve patient safety, outcomes and resource efficiencies are driving the need for transformation across the supply chain. Vendors have a critical role to play but how can they be engaged to achieve these important objectives? Through this session, the audience will learn key lessons applied in a campaign entitled Transforming, Together where, through vendor dialogue, the following was achieved:

  1. Introduced new “fit-for-purpose” products to the Canadian market that enhanced patient safety and contributed to improved patient outcomes
  2. Created a national standard Advance Notification process of product changes to help mitigate medication errors
  3. Increased barcoding on product unit-of-use for hospital injectables by 22%, improving traceability

The session, led by Christine Donaldson, Vice President, Pharmacy Services at HealthPRO, Marvin Butler, Regional Manager, Pharmacy Services, Eastern Health in Newfoundland (formerly with Eli Lilly and GSK) and Allison Wills, Partner/Consultant 20Sense (formerly with Janssen Pharmaceutical Companies of Johnson & Johnson), will demonstrate how, by applying the principles of this campaign, important supply chain transformation can be achieved in any healthcare sector, whether in materials management, food or pharmacy, while capturing measurable results. 

Christine DonaldsonVP Pharmacy Service, HealthPRO   

Panelists:

Marvin Butler, Regional Manager, Pharmacy Services,  Eastern Health, NL 

Allison Wills, Partner/Consultant, 20Sense   

Concurrent Session 3.3 - Innovation Procurement Toolkit Expansion

HSCN is launching the next phase in the evolution of the innovation procurement toolkit to support the healthcare sector in leveraging procurement as a tool to drive innovation.  This session will describe how the toolkit will expand on the existing innovation toolkit materials developed in 2014, to provide healthcare supply chain professionals with a single point of referral and resources to support their activities in developing and conducting procurements for innovative solutions. This session will provide a sneak peak of the tools and the upcoming training program, to be offered across Ontario in 2018. While Ontario-focussed, this session will have general applicability as it relates to innovation procurement.

Sarah FriesenProject Manager, HSCN 

 

Concurrent Session 3.4 - Enhancing Patient Care - A Surgical Journey in Supply Chain Cost, Quality and Outcome

A decade ago UHN’s OR team kicked off a supply chain technology project to improve patient safety, clinical workflow and surgeon cost data. The transformation has achieved hard and soft savings of $15M and provided a scalable and sustainable foundation to continue to build on. Enhanced evidence-based decision-making tools by linking supplies to outcomes are now on target with a new perioperative supply chain project. The result will enable supply savings without compromising patient care. As one of the first point-of-care adoption stories in Canada this is an area of celebration, as well as a continued work in progress. As the industry continues to collaborate through challenges of GS1 standards and UDI adoption, UHN is learning and sharing with the interest of continued patient safety. 

Wendy WatsonOR Supply Chain Manager, University Health Network 

 

Health Sector Payment Transparency Act: Walking on Sunshine?

Ontario’s proposed Health Sector Payment Transparency Act, 2017  introduces reporting requirements akin to the U.S.  Sunshine Act in order to address current sentiments surrounding a lack of transparency and conflicts of interest arising in the health sector.  Under this proposed legislation, industry stakeholders will be required to report and publish payments and other transfers of value to certain recipients, including health care providers and hospitals.

This session will cover:
  • -The motivation behind the introduction of this legislation
  • -How the new reporting regime works
  • -Breadth and potential volume of disclosure
  • -Big picture impact on stakeholder collaboration
  • -How best to prepare for the new regime

 

Christelle GedeonPartner, Fasken Martineau DuMoulin LLP

 

Innovative Solutions to Front Line Disaster Relief

The importance of innovation in the humanitarian space:  Currently, over 130 million people are in need of humanitarian assistance, a number that has doubled in the past decade.  The corresponding aid contributions for governments have not doubled in the same time frame.  This presentation emphasizes the need for innovative, new ideas in the way aid is delivered to bridge this gap with a focus on supply chain and logistics.  GlobalMedic’s drone program, which recently won the Google.org Impact Challenge Grant, will be highlighted.

Rahul SinghFounder, Global Medic

 

Cross Canada Provider Check-In 

Join us for an interactive panel discussion with executive leadership from provider organizations in Alberta, Manitoba, Ontario and Newfoundland to discuss the latest developments in their organizational designs, go to market strategies and collaboration initiatives.

Don CummerCo-chair, HSCN - Moderator

Tony DiEmanuelePresident & CEO, Mohawk Medbuy Corporation

Tony WilliamsProvincial Director of Supply Chain, Central Health

Jitendra PrasadChief Program Officer – Contracting, Procurement & Supply Management, Alberta Health Services    

Jim Slater, Chief Executive Officer, Diagnostic Services Manitoba Senior Executive, Shared Health

Paul Huschilt's World-Famous Conference Ending Summary

It’s the end of the conference.  It’s the closing session.  And it’s the one you can’t miss.
 
At this year’s HSCN Conference we’re welcoming back our favourite conference summarizer.  Paul Huschilt is returning to help close our conference in his unique way.  If you haven’t seen him before, he’ll be presenting a summary of everything you’ve seen and heard over the last 2 days.  But it’s not your average recap of facts.
 
Paul’s World Famous Conference Ending Summary is created throughout the convention.  He gathers and writes his notes as the program unfolds.  He then weaves it together into a one-of-a-kind comic summary.  With his quick wit and inventive style, all of the key learnings, messages, and events are played out as an insightful and hilarious outsider’s take on what we experienced at the conference.
 
Paul believes strongly that laughter helps people remember. His mission is to send you home thinking about everything that happened at the conference so that you’re not just Ready and Relevant, you’re also laughing.  A lot.
 
If you saw Paul at HSCN 2015, you know you don’t want to miss this.  Book your travel accordingly. 

Paul HuschiltProfessional Speaker