Senior Project Analyst


Department: Innovation and Strategic Partnerships

Reports to: Manager, Innovation & Strategic Partnerships

Plexxus serves a diverse group of hospitals consisting of specialty, community based, academic and research hospitals. Plexxus Member hospitals include: Holland Bloorview Kids Rehabilitation Hospital, Lakeridge Health, North York General, Sinai Health System, St. Joseph’s Health Centre, Scarborough and Rouge Hospital, Sunnybrook Health Sciences Centre, Toronto East Health Network, University Health Network, and Women’s College Hospital. Plexxus Customer hospitals include: Campbellford Memorial Hospital, Haliburton Highlands Health Services, Mackenzie Health, Markham Stouffville Hospital, Northumberland Hills Hospital, Peterborough Regional Health Centre, Ross Memorial Hospital, Royal Victoria Regional Health Centre, Southlake Regional Health Centre, and Stevenson Memorial Hospital.


Plexxus provides Transactional (distribution, logistics, purchasing), Strategic (sourcing/strategic sourcing, spend management, supplier management, contract management, product support) and Support and Enablement (information technology, data management, corporate) services to its customers.


Plexxus value proposition has three elements; Financial Value (contribute to offsetting increasing fiscal pressures by generating savings for our hospitals and managing the cost of our services), Operational Value (support the ability of our customers to focus on delivering patient care by providing excellent service) and Strategic Value (enable collaboration and future value creation for our hospitals by leveraging shared resources).

VISION: Plexxus is the leading shared service organization in Canadian healthcare.

MISSION: Plexxus relentlessly delivers value to its Members and Customers through service excellence.

VALUES: Excellence, Responsive, Accountable, Collaborative


Background: Innovation procurement and value-based healthcare are major policy initiatives in Canada and across jurisdictions.


The Conference Board of Canada Innovation Procurement Council has identified that, “the sustainability of Canada’s healthcare system will depend in large part on innovations that can enhance the efficiency, safety, quality and productivity of health care services. The purchasing power in the healthcare system could boost innovations in the health care sector and improve system performance. Canada has a compelling opportunity to accelerate the development and adoption of innovation in public health. The procurement function is evolving, shifting from procuring commodities to procuring for outcomes and solutions.”


As part of the recent Plexxus Member Renewal process, Plexxus committed to support its Members and Customers in the introduction and adoption of innovation procurement methodologies and an increased focus on driving value creation more broadly. Since this time, Plexxus has been successful in installing a new ‘innovation and strategic partnership’ service offering built around 4 pillars:

  1. Innovation in procurement
  2. Procurement of innovation
  3. Strategic partnerships
  4. Revenue cycle maximization


To support the successful execution of this mandate, Plexxus is seeking to recruit a Senior Project Analyst, Innovation and Strategic Partnerships to work with the Plexxus team, our Members/Customers and industry stakeholders to facilitate and accelerate the adoption of innovation and support Plexxus in creating value for patients, hospitals and the broader healthcare system.


Reporting to Manager, Innovation and Strategic Partnerships, key accountabilities include:

  • Track, monitor and support the innovation/strategic procurement funnel of activities across hospitals through ongoing engagement with account and category management teams
  • Provide ongoing project management support to several concurrent large-scale provincial initiatives, working with a wide array of government and health sector stakeholders
  • Work closely with sourcing staff to support ongoing implementation of innovative hospital strategic sourcing initiatives, with a focus on direct support in mobilizing innovation procurement methods related to Request for Proposal development
  • Attend key working group meetings to support the sourcing team, where required
  • Manage and track required updates and communication between hospitals, account management and sourcing functions for key initiatives
  • Work with available data to examine feasibility of investing in certain categories and supporting landscaping of potential investment areas, leveraging established data management knowledge
  • Support development of innovation procurement and value based healthcare methodologies, processes and tools/intellectual protocol
  • Conduct ongoing research and scanning on the topic of value-based healthcare trends and opportunities, identifying where Plexxus can play a role
  • Control risk by managing client expectations, project scope and taking early action to resolve problems
  • Support brokering functions between hospitals and funders for innovation project opportunities by identifying new strategic partnership opportunities
  • Enable a collaborative team environment and supporting the development of relationships across the organization


  • 5-7 years’ experience, in progressively more senior roles, with preference given to those in healthcare
  • Experience in the Canadian healthcare environment with a focus on experiences related to the acute care sector, strategic sourcing, provincial innovation agenda and funding policy
  • Demonstrated experience in implementing new concepts and driving change
  • Demonstrated experience leading and implementing projects of varying complexity
  • Demonstrated experience with stakeholder engagement and management, e.g. customer, supplier, government • Demonstrated ability to manage multiple priorities successfully with quality outputs
  • Ability to work effectively and collaboratively in a matrixed environment
  • Ability to handle complex problems and design highly innovative and creative solutions
  • Established presentation, writing, communication and interpersonal relationship competencies
  • Flexibility and comfort in working a dynamic and fast-paced environment
  • Undergraduate degree required; Master’s degree preferred

Plexxus Core Competencies:

  • Business Acumen - Understanding general business and financial concepts, understanding the company’s business, and using both general and specific knowledge to be effective.
  • Relationship Management - Developing and maintaining positive relationships with individuals outside their work group, and actively seeks to build relationships that are important to the business
  • Organizational Awareness/Alignment – ability to understand and manage the power relationships in Plexxus and in other organizations (e.g. Members, suppliers), including ability to define real decision makers
  • Influencing and Persuading – able to convince others to adopt a course of action without being excessively aggressive or pushy. Understands their audience and modify their method of persuasion accordingly.
  • Interpersonal Communication - communicating clearly and effectively with people inside and outside of the organization
  • Planning and Organizing - effectively organizes and plans work according to organizational needs by defining objectives and anticipating needs and priorities.
  • Customer Focus – genuine desire to meet customer needs and expectations, and to teach others to do the same
  • Driving for results – challenges/pushes the organization and themselves to excel and achieve.
  • Decisive Judgment - makes good decisions in a timely and confident manner.
  • Courage of Conviction - willing to stand up for issues/positions he/she strongly believes in, even in the face of dissent or unfavourable consequences
  • Resilience – Effectively dealing with work related problems, pressure, and stress in a professional and positive manner.

Interested candidates please apply by resume to Plexxus Human Resources at

While Plexxus thanks all applicants, we advise that only those who qualify for an interview will be contacted.

Plexxus is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA)

Wednesday, May 16, 2018 8:29:00 AM